Hello,
we’re Ocado Retail.
We’re the UK’s online supermarket. Our mission is to be the world’s leading online grocer, delivering joy in every shop. We do this through bringing more of what matters to our customers: unbeatable choice, unrivalled service, reassuringly good value.
Ocado.com offers a huge range of products providing Unbeatable Choice for our 1million+ active customers. From M&S favourites and big brands, to our Ocado own range and an ever-growing list of small, independent brands through the Ocado Roots community programme – everyone gets more choice at Ocado.
Alongside our grocery range, we also offer a fantastic range of home and lifestyle products, including home and garden, health and medicines and beauty and clothing.
We offer Unrivalled Service with a high ‘perfect orders’ rate as 99% of items are delivered exactly as promised – that’s on time and in full.
We provide a shopping solution to help make grocery shopping more convenient offering thoughtful service features such as kitchen table deliveries, use-by dates in order on receipts, and a one-hour delivery window.
We also offer same day availability through our rapid delivery service, Zoom by Ocado.
We offer Reassuringly Good Value for our customers through the Ocado Price Promise – where we match the price of over 10,000 products of customers like-for-like shop to tesco.com – and our Ocado Own Brand range.